International Distributor Sales Representative

Manage and Grow Distributor Relationships

• Manage and support a portfolio of international distributor accounts.
• Maintain regular contact with distributors through email, phone, and online meetings.
• Follow up on quotations, sales opportunities, repeat orders, and customer requests.
• Monitor customer purchasing patterns and identify changes in buying behaviour.
• Identify commercial opportunities within your customer portfolio and escalate larger opportunities where appropriate.

Provide Commercial and Operational Support

• Act as the primary contact for assigned distributors regarding day-to-day commercial questions.
• Provide product information, pricing, sales materials, and documentation.
• Coordinate distributor requests with internal departments such as Customer Service, Marketing, Regulatory Affairs, and Operations.
• Ensure timely and professional responses to customer enquiries.
• Support distributor training and ongoing technical product knowledge.

Manage Sales Administration and Forecasting

• Maintain accurate customer, opportunity, and activity records in the CRM system.
• Prepare and maintain sales forecasts based on historical data, customer feedback, and market insights.
• Monitor forecast accuracy and identify potential risks or opportunities.
• Prepare sales reports, account overviews, and forecast updates.
• Ensure all follow-up actions and customer commitments are completed on time.

Collaborate with Internal Stakeholders

• Work closely with Sales, Customer Service, Marketing, Product Management, Regulatory Affairs, and Operations.
• Escalate commercial, contractual, supply chain, or regulatory issues when necessary.
• Support internal alignment on customer accounts and distributor activities.

Share Market Intelligence

• Gather feedback from distributors regarding products, customer needs, and market developments.
• Identify risks, challenges, or declining sales trends and communicate these internally.
• Contribute to a better understanding of distributor needs and business opportunities.

Ensure Compliance and Quality Standards

• Ensure all distributor communications comply with company policies and applicable regulations.
• Handle customer information accurately and professionally.
• Work in accordance with company procedures, quality standards, and applicable QMS requirements.

Qualifications and Experience

• Bachelor’s degree or equivalent working and thinking level in Business Administration, International Business, Marketing, Sales, or a related field.
• Experience in sales support, account management, customer service, inside sales, or distributor support.
• Experience within a B2B environment; experience in medical devices, healthcare, life sciences, or another regulated industry is considered an advantage.
• Experience working with CRM systems, Microsoft Office, and preferably ERP systems.

Skills and Competencies

• Strong customer focus and relationship-building skills.
• Excellent communication skills in English, both written and verbal.
• Additional language skills are a plus.
• Commercial awareness and ability to identify opportunities.
• Strong planning, organisation, and follow-up skills.
• Ability to manage multiple priorities simultaneously.
• Accurate, structured, and detail-oriented working style.
• Strong collaboration and stakeholder management skills.
• Learning agility and a proactive mindset.
• Ability to work independently while being a strong team player.

• A challenging and varied international sales support role.
• The opportunity to work with distributors across multiple countries and markets.
• A collaborative and supportive team environment.
• Professional growth and development opportunities.
• An international working environment within the healthcare and life sciences sector.
• Competitive employment conditions.
• A modern workplace at our headquarters in Amsterdam.